UiPath

AI-powered business automation

UiPath is a leading software company in AI-powered Robotic Process Automation (RPA). Their remarkable growth journey in 2018 witnessed a staggering leap from $1 million to $1 billion in revenue virtually overnight.

Client
UiPath
Industries
AI
Automation
Services
Visual Design
UI/UX Strategy + Design
Design Systems
Measurement Framework
Customer Research
Usability Testing
Content & IA Audits
Agency
Ogilvy
Role
Lead Experience Designer
Date
2018

Objective

The UiPath web experience should match the exhilaration and relief that RPA’s transformative impact brings to the world of work.

Solution

ur team faced some truly daunting challenges: a vast website with thousands of neglected pages; a brand ill-fitted for the digital space; a convoluted product story and irrelevant case studies; confused customers and missed conversion opportunities. The list goes on.

We began by assessing analytics, talking to customers, and conducting audits of the brand identity, content, information architecture, and select competitors.

For our 8 month engagement to be successful, it would need to have immediate impact and be scalable for the future. When all was said and done, we’d deliver a robust, flexible, and expressive design system, a simplified experience strategy, and emotive copy and content guidelines to be applied throughout the site.

Above

In The Jetsons, George’s robot-maid Rosie brought him his coffee so he could work harder at completing his day-to-day tasks.
               In UiPath’s world, robots complete your menial tasks so you and a colleague can grab a cup of coffee and discuss what’s possible.
               When automation is designed with humans in mind, we can all do the work worth doing.

TOP RIGHT

In 1804 a French inventor named Joseph-Marie Jacquard unveiled what would become the widely adopted “Jacquard Loom.”
               It worked by translating patterns from punch cards into commands that determined the lifting and lowering of threads. This significantly boosted the weaving speed for intricate patterns, increasing it by over twentyfold—from one inch to two feet per day.

Strategy

We have two minutes and two pages to make a lasting impression. Every page demands a meaningful journey to the next.

Visitors were spending two and a half minutes on the site at a time, going through about 2 pages.
Half left after only seeing one page.

Guiding Principles

1

As with RPA, the website should be a relief

2

RPA and the UiPath website are for everyone

3

RPA transforming work is exciting, the site should be too

4

RPA is sophisticated... not complicated

Brand Persona
Graphic Language
Color System
Style Tiles

Digital Brand

Expression

Brand Persona

If UiPath were a person, who would it be? Brand Personas help those designing and writing to maintain visual and vocal consistency, while avoiding traits that would take the brand in the wrong direction.

Humble but not timid

Listen, learn, and help.

Bold but not aggressive

Challenge, experiment, and explore.

Immersed but not preoccupied

Consider, reflect, and imagine.

Fast but not imprecise

Take action, preempt, and experiment.

Style Tiles

Visual explorations of the digital experience using typography, color, icons, and texture to get client feedback and buy-in early, and nimbly shape the digital direction before requirements and UX considerations come into play.

Humble

Bold

Immersed

Fast

Graphic Language

Melt down old rules and forge better ones

A primary ingredient of the UIPath graphic language is the uniquely shaped brand

Melt down old rules
and forge better ones

A primary ingredient of the UIPath graphic language is the uniquely shaped brand components, which sit precisely atop a dot grid. While the brand guidelines were great for print – in the digital space we found the rules were too strict, and didn't give the guidance needed for a layered, responsive application. As is often the case when translating brands into the digital space, we maintained the soul of the guidelines, but found many opportunities to thoughtfully and meaningfully change its body.

components, which sit precisely atop a dot grid. While the brand guidelines were great for print – in the digital space we found the rules were too strict, and didn't give the guidance needed for a layered, responsive application.
As is often the case when translating brands into the digital space, we maintained the soul of the guidelines, but found many opportunities to thoughtfully and meaningfully change its body.

Dot Grid

The original brand guidelines stipulated the dot grid pattern size should correlate with the size of the logo, but fluid browser widths and various breakpoints on the responsive web makes this all but impossible.  
           Instead, the dot grid pattern and brand components are set on a unique 8px grid.

Screen width
XS < 600px
S ≥ 600px
M ≥ 768px
L ≥ 1024px
XL ≥ 1920px
Columns
4
8
8
12
12
Gutter
16px
24px
24px
24px
24px
Margins
16px
48px
48px
80px
80px
Screen width
Columns
Gutter
Margins
XS < 600px
4
16px
16px
S ≥ 600px
8
24px
48px
M ≥ 768px
8
24px
48px
L ≥ 1024px
12
24px
80px
XL ≥ 1920px
12
24px
80px

Brand Components

Elements within z-space

5. Primary Content

Typography, cards, iconography, buttons & interactive elements – set on column grid

4. Brand Components

Components’ extremes align to the center of each grid dot

3. Dot Grid

Variable opacities – set on unique 8px grid

2. Image

Alternate placement between the Dot Grid and Brand Components ( 3.5 )

1. Background

Solid color fields

Color System

Accessibility
meets flexibility

Like most brand guidelines, UiPath’s color system didn’t account for accessibility or versatility. Bright yellow and

sky blue text sat on white and light gray backgrounds. Secondary colors mimicked the Skittles rainbow, with no tints or varieties in value. We’d need an accessible, flexible extension to create an intentional, meaningful color system.

Like most brand guidelines, UiPath’s color system didn’t account for accessibility or versatility. Bright yellow and sky blue text sat on white and light gray backgrounds. Secondary colors mimicked the Skittles rainbow, with no tints or varieties in value. We’d need an accessible, flexible extension to create an intentional, meaningful color system.

ABOVE

Accessibility documentation and color usage

Color System

Color Themes for maximum expression

Color themes provide controlled, consistent variation within the design system, and uniquely express the digital brand to stand out from competitors. The themes are applied to full pages to ensure fool-proof cohesion for anyone using the CMS, no matter their proficiency in design.

Anatomy of a Color Theme

Content and background were delineated with strong contrast to allow for maximum accessibility and informational hierarchy.

The 5 Color Themes

We created five unique color themes to give page creators the ability to vibrantly express the brand, along with the necessary guidance of when to use which, and a general optimal ratio of how often each theme should be used.

Theme Tester

An example case study page in all five color themes (toggle below).

The Design System

Responsive Design

Immersion on every device

The experience feels the same across all tablet and mobile devices, without sacrificing speed or quality.

Credits
Client
UiPath
Agency
Ogilvy
Lead Experience Designer
Shane McAllister
Experience Designer
Joe Hodapp
Global Consult Partner, Experience Design
Amanda Gagliardi
Senior Engagement Manager
Kristjan Olson
Data Strategy Manager
Michael Herschfield
Engagement Coordinator
Colton Warburton
Managing Director
Jonathan Stern

New York, NY
Denver, CO
Bucharest, Romania


2018

Group Director, Content Strategy
Amanda Gagliardi
Senior Experience Researcher
Bryan Manis
Creative Technologist
Lynn Maharas

New York, NY
Denver, CO
Bucharest, Romania

2018